Crossroads Community Veterinary Clinic is a nonprofit, affordable Veterinary Clinic specializing in client and patient- focused care (spectrum of care). Working for our mission-driven organization offers the opportunity to make a meaningful impact every day by contributing to a cause that is greater than yourself. Team members gain a strong sense of purpose and fulfillment knowing their work directly supports positive outcomes within the community. Our values-based culture promotes collaboration, compassion, and teamwork, creating a supportive, motivating, and rewarding work environment.

Position Summary:
We are seeking a highly reliable and organized Veterinary Receptionist to serve as the primary point of contact for our clinic. This position requires the ability to multitask in a fast-paced environment while coordinating appointment scheduling for multiple veterinarians, including surgery and clinic days, managing veterinary technician appointment schedules, and supporting rescue group scheduling needs. Strong communication, problem-solving, and computer skills are essential for success in this role.

Key Responsibilities:

·        Greet clients professionally and provide excellent customer service in person and by phone

·        Schedule and coordinate appointments for multiple veterinarians, technicians, and rescue partners

·        Manage a high volume of calls, emails, and in-person inquiries simultaneously

·        Accurately enter and maintain client and patient information in the clinic management system

·        Handle end-of-day reconciliation and prepare daily deposits

·        Communicate clearly and effectively with clients, staff, and external partners

·        Assist with general administrative and organizational duties to support clinic operations

·        Maintain confidentiality and professionalism at all times

Required Skills & Qualifications:

·        Strong multitasking and problem-solving abilities

·        Excellent verbal and written communication skills

·        Strong computer skills, including scheduling systems and basic office software

·        Exceptional organizational skills and attention to detail

·        Ability to work independently and as part of a team in a busy clinical setting

Preferred Qualifications:

·        Previous veterinary clinic reception experience highly preferred

Schedule (Non-Negotiable):

·        Monday: 10:00 AM – 3:00 PM

·        Tuesday: 7:45 AM – 5:00 PM

·        Wednesday: 7:45 AM – 5:00 PM

·        Thursday: 10:00 AM – 3:00 PM

Wage & Benefits 

• $18.00 -$19.50 /hour DOE

• Discounts on Veterinary Care & Procedures, Adoption, & Pet Food and Supplies